Free Seminar: How to Improve Healthcare Quality and Throughput

Is your organization facing below problems?

  • Medical disputes caused high expenses
  • Losing patient/customer’s confidence to service quality
  • Decreasing profits
  • Declining competitiveness
  • Not understand actual needs of patient/customer

Lean Six Sigma can help your organization to:

  • Provide systematic and standardized ways to reduce medical defects
  • Improve medical work flow and staff morale
  • Achieve zero-defect service quality
  • Reduce operational costs
  • Increase market share with a good reputation
  • Improve quality management continuously to maintain competitiveness
  • Set an excellent quality management system based on customer needs

Seminar Content

1. The current issues of Healthcare Management
2. The possible root causes of these issues
3. The possible solutions
4. A holistic approach of healthcare improvement
5. Case examples
6. Q & A

Objectives of Seminar

To share successful experience of deploying Lean Six Sigma in Healthcare and introduce the right tools for organizations to:

a) Reduce medical defects
b) Improve service quality
c) Increase patient / customer satisfaction scores
d) Increase profit / reinvestment
e) Enhance human resources efficiency, and
f) Build continuous improvement culture

Welcome below audiences from Healthcare to attend:
– Administration and Management Executives;
– Second tier management;
– Process Improvement Staff;
– Organization Training Officer

Date: 28 Sep 2012(Fri)
Time: 3:00 – 5:00p.m.
Location: Unit 1627A, 16/F., Star House, 3 Salisbury Road, Tsim Sha Tsui


Please complete and submit below enrollment form. If you cannot view the form, please download here and send the completed form via email to [email protected] / fax to 2581 2776.